How to Become a Licensed HCSSA Provider

Texas Health and Human Services licenses, certifies and surveys home and community support services agencies for compliance with state and federal laws and regulations. Through these regulatory activities, HHS protects Texas citizens receiving home health, hospice and personal assistance services.

Becoming Licensed in Texas

HCSSAs must be licensed to operate in Texas. To become licensed, an agency must:

Process Maps

The following process maps provide an overview of the licensure and certification process.

Types of Applications

Initial

An initial application is an application that has never been issued an HHS license number to operate in Texas. Changes of ownerships are also considered an initial application.

Change of Ownership

A change of ownership happens when the agency changes the tax identification number.

Renewal

A renewal application for a current license holder must be submitted on or before the licensure expiration date. A late fee can apply. Any application submitted after the licensure expiration date will not be accepted.

Changes of Information

If certain information provided on an initial or renewal application changes after HHS issues the license, an agency must report the change to HHS/HCSSA Licensing unit. The agency must report the change using the appropriate Home and Community Support Services Agency License Application, (Form 2021, 2024 and 2025), found in the Texas Uniform Licensing Information Portal (TULIP). To avoid a late fee, a change must be reported within the time frame specified for the type of change.

Licensing Fees

HHS is phasing in a three-year license term. Below are the licensing fees: