Texas Health and Human Services licenses, certifies and surveys home and community support services agencies for compliance with state and federal laws and regulations. Through these regulatory activities, HHS protects Texas citizens receiving home health, hospice and personal assistance services.
HCSSAs must be licensed to operate in Texas. To become licensed, an agency must:
The following process maps provide an overview of the licensure and certification process.
An initial application is an application that has never been issued an HHS license number to operate in Texas. Changes of ownerships are also considered an initial application.
A change of ownership happens when the agency changes the tax identification number.
A renewal application for a current license holder must be submitted on or before the licensure expiration date. A late fee can apply. Any application submitted after the licensure expiration date will not be accepted.
If certain information provided on an initial or renewal application changes after HHS issues the license, an agency must report the change to HHS/HCSSA Licensing unit. The agency must report the change using the appropriate Home and Community Support Services Agency License Application, (Form 2021, 2024 and 2025), found in the Texas Uniform Licensing Information Portal (TULIP). To avoid a late fee, a change must be reported within the time frame specified for the type of change.
HHS is phasing in a three-year license term. Below are the licensing fees:
Must accept a person for home health services based on a reasonable expectation that their medical, nursing and social needs can be met adequately in their residence. Certified home health agencies must comply with the requirements of the Social Security Act and the regulations in Title 42 of the Code of Federal Regulations, Part 484.
Must accept a person for home health services based on a reasonable expectation that the their medical, nursing and social needs can be met adequately in their residence.
Must accept a person for home health services based on a reasonable expectation that their medical, nursing and social needs can be met adequately in the client's residence. For a residence to receive a home dialysis designation, it must meet the licensing standards specified in Texas Administrative Code §558.405. Certified Home health agencies must comply with the requirements of the Social Security Act and the regulations in Title 42 of the Code of Federal Regulations, Part 484.
Must accept a person for home health services based on a reasonable expectation that their medical, nursing and social needs can be met adequately in their residence. For a residence to receive a home dialysis designation, it must meet the licensing standards specified in 26 TAC §558.405.
Services, including those provided by unlicensed personnel under the delegation of a registered nurse or physical therapist, provided to the person in care or their family as part of a coordinated program. These services include palliative care for terminally ill people and support services for them and their families. Hospice services are available 24 hours a day, seven days a week. Certified hospice providers must comply with the requirements of the Social Security Act in Title 42 of the Code of Federal Regulations, Part 418.
Routine ongoing care or service required by a person in a residence or independent-living environment that enables them to engage in the activities of daily living or to preform functions required for independent living, including respite.
An application from an agency for an initial, renewal and change of ownership: parent, branch office or alternate delivery site license is processed in accordance with three general time frames:
NOTE: After an initial license is issued, the agency must notify the HHS regional office upon enrolling its first person under their care (If more than one category, the agency must enroll and provide surveys to the highest category) and request an initial health survey using the HHSC Form 2020, Notification of Readiness for Initial Survey. This survey request must be completed within six months of the issuance of the initial license. After an agency is issued a new change-of-ownership license, the agency must notify the HHS regional office within six months of the effective date of their new license. After an initial license is issued for an alternate delivery site with or without an inpatient unit, the hospice agency must notify the HHS regional office upon enrolling its first person under their care and request an initial health survey.
Visit TULIP to access the applications and instructions page.
HCSSA providers are responsible for reading and understanding the HCCSA regulations before becoming a licensed provider. Read all HCSSA Statutes and Rules.
Participation in the state and federal Medicaid program and federal Medicare program is voluntary. However, each agency must be certified for the appropriate Medicare program before serving people who are eligible.
As of January 30, 2019, there are no active Medicare Provider Enrollment Moratoria in Texas. An existing home health or hospice provider seeking Medicare certification should refer to the following provider letters, respectively.
The application will not be considered completed until verification of an initial certification survey is received from an AO or conducted by HHSC Survey Operations. Due to CMS workload prioritization directives, no initial certification surveys are being performed by HHSC Survey Operations.
Existing Licensed Providers seeking to add Medicare certification should submit an application through the TULIP system (Form 2021, Home and Community Support Services Agency License Application: Change-Update Category of Service), including the following documents to be uploaded into the application:
New home health and hospice providers seeking licensure and Medicare certification should submit an application through the TULIP system (Form 2021, Home and Community Support Services Agency License Application: Initial). For a list of required documents, see the required documents for Medicare certification below.
These documents are required if the agency is seeking certification or is currently certified through the Medicare program.
Attention: Home health and Hospices agencies that are (1) initially enrolling in Medicare, (2) adding a branch or multiple location, or (3) revalidating their enrollment information, must submit with their CMS 855 application:
The provider must pay the application fee electronically through Pay.gov, with a credit or debit card. The application fee applies to CMS 855 applications that the agency's Regional Home Health Intermediary/Medicare Administrative contractor.
The following links provides additional information and the current application fee process:
When submitting an application through the online portal (TULIP), this action only applies to the license itself. HCSSA providers who also have contracts with HHSC need to contact their contract manager to discuss how a licensure action could impact the contract they hold.
For more information, see the following links: